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Everything you need to know about our
return and exchange policy

Return & Exchange Policy

At EcoSmart Inc, we invest significant resources to safeguard our items during transit. We use only high quality, secure and sustainable packaging materials and ship exclusively via quality carriers to ensure our products arrive safely, despite the rigors of both Domestic and International transit. Although we make every effort to ship our items safely, from time to time, both visible and concealed damage can occur during transit. In order to ensure a speedy and reasonable resolution to any issue you may experience, please review the following information.

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experience. Installations
in over 75 countries

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Proposition 65 for
California Consumers
Cancer and Reproductive Harm

Prop 65 requires California businesses to provide warnings to Californians if a product includes any of the more than 900 chemicals listed in the law. You may have seen the Prop 65 warning at gas stations, hotels, on automobiles, products you purchase and even at coffee shops. The use of this product and byproducts of the combustion of fuel, such as propane, natural gas, and/or ethanol can expose you to chemicals including formaldehyde, which are known to the State of California to cause cancer, and including acetaldehyde, which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.p65warnings.ca.gov/

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We aim to get back to you in under 24 hours - if this timeline doesn’t suit your immediate needs, please do not hesitate to contact us by phone +1 (888) 590 3335.