Ghost Designer Fireplace

Are ethanol fireplaces good for the environment?

EcoSmart Fire’s ethanol fireplace burners and fireplace inserts, when paired with our e-NRG bioethanol fuel are clean burning with the only byproduct being heat, steam and carbon dioxide (the same stuff we exhale). Unlike gas fireplace inserts and wood burning fireplace inserts, EcoSmart Fire’s ethanol fireplaces do not produce messy pollutants like soot, smoke, and ash.

Where is the best place to install an ethanol fireplace?

Our ethanol fireplaces can be installed virtually anywhere - in walls, cabinets, high rise buildings, commercial / residential / hospitality spaces, indoors and outdoors. Because EcoSmart Fire’s ethanol fireplaces are ventless, they require no gas line, no electricity, and no chimney for a hassle free and cost effective installation. Our ethanol fireplaces have been designed and tested with safety as our top priority. We have outlined requirements for each ethanol burner, ethanol fireplace insert, and ethanol freestanding fireplace in our collection. These guidelines include minimum room size requirements and clearance recommendations for flammable materials and movable objects. Please refer to our manual for more information.

What delivery services do you offer?

In accordance with regulations, all deliveries must be via ground only (air transport is not permitted). Tracking information will be provided to you via email at the time of dispatch confirmation. Should an item be out of stock we will contact you via telephone or email to confirm. Please note that we can only deliver within the continental United States.

Standard shipping is to the door only unless otherwise specified on the order. Additional charges may apply if the delivery address is changed after the order has shipped, if specific delivery dates are requested, or if the delivery company is required to make multiple delivery attempts.

How large of an area will my ethanol fireplace heat?

The heat output of our indoor and outdoor ethanol fireplaces vary based on the model selected. When used indoors, EcoSmart Fire’s ethanol fireplaces comfortably heat between 215 sq feet and 700 sq feet.

Do I need to service my ethanol fireplace in any way?

Yes, normal maintenance and care is very important! Instructions are included in the Installation, Operating and Maintenance Manual supplied with your EcoSmart Fire product.

What are the benefits of using a bioethanol heater compared to heating your house with a reverse cycle air conditioner?

It’s important to understand the difference between “foundation” heating and occasional heating. Quite often these are two completely different yet complementary systems that work hand in hand. Reverse cycle air conditioning doesn't give you a beautiful flame and lifestyle benefits of an EcoSmart Fire. However, By combining reverse-cycle air conditioning and an EcoSmart Fire within your home you can have the ‘best of both worlds’ - effective heat and ambiance.

How much does it cost to maintain an ethanol fireplace?

EcoSmart Fire’s ethanol fireplaces require little maintenance. It is important to keep the lid closed when not in use to keep debris out of the ethanol burner that can cause corrosion and damages. The 304 stainless steel tank is built to last a lifetime if proper cleaning procedures are done when needed.

How popular are bioethanol fires?

Bioethanol fires are a well established category in the world of heating. They continue to grow in popularity around the world for both residential and commercial premises. For apartments and homes where gas isn’t an option, bioethanol fires are a fairly standard appliance. What was once viewed as an unusual feature is now a standard inclusion in many homes and commercial premises.