Flex 32DB Double Sided Fireplace Insert

How do I clean my EcoSmart Fire ethanol burner?

Cleaning of the ethanol burner should be done only after you have used 50 litres of fuel or as soon as you notice a black residue forming around or on the burner. Before starting, make sure the burner is off, empty of ethanol, and at room temperature. Spray a multi-purpose cleaner on the surface of the burner and wipe with cloth, making sure to wipe in the direction of the grain. If material has fallen into the ethanol fireplace burner use a vacuum cleaner to remove debris through the burner opening. If your burner smells unusually strong after extensive use, remove the empty and room temperature burner from its surround and wash in hot, soapy water. Rinse thoroughly under running water and wait until the burner is completely dry before placing it back into its surround and reusing. View this video of the simple cleaning process here: https://youtu.be/VqHg9mXOc0U

Note: Stainless steel will rust or corrode over time if contamination or debris is not cleaned or removed immediately. When not in use, we recommend that you protect your ethanol fireplace from water damage or corrosion with a protective cover and the regular use of the burner lid included with your model.

How safe are bioethanol fireplaces?

EcoSmart Fire’s operating tools, procedures, and proprietary technologies were developed with safety as our top priority. Made from 304-grade stainless steel, EcoSmart Fire’s ethanol fireplace burners go through a deep-draw fabrication process that eliminates the potential for dangerous leaks. Additionally, our patented filling point is separated from the ignition zone and engineered so that the jerry can spout is fully supported prior to releasing the fuel supply. This eliminates the usual splash and spills that would otherwise occur when fuel is decanted into the burner while simultaneously reinforcing the maximum fill line within the burner. EcoSmart Fire’s ethanol fireplaces release heat, carbon dioxide (the same stuff we exhale) and steam. Allowing you to enjoy a clean-burning flame without the soot, smoke, ash or other harmful substances emitted by traditional wood burning fireplaces. When selecting an installation location for your ethanol fireplace it is important to consider the required minimum room sizes and clearances. Please reference our installation manual for more information.

Can I extinguish my ethanol fireplace before the fuel has burnt?

Yes, you can turn your EcoSmart Fire ethanol burner off at any given time, even if there is ethanol still left in the burner. It is recommended however, that you leave it to burn until it completely runs out. The shut off mechanism is there for security and safety for those times when you need to leave the house, as it is not safe to leave a fire unattended. You need to wait until your appliance cools to room temperature (60 minutes) before re-igniting, this is because hot vapours are a hazard and may cause a strong, initial ignition if the ethanol has not cooled long enough. This is also to ensure that the flame has been totally extinguished and that the appliance is safe to refuel if the amount of fuel in the burner at that time is insufficient for your next ignition / use.

What are some key benefits – compared to other heating options?

When you choose ethanol as your fuel source over gas or wood, you are totally simplifying your installation requirements and costs. There's no flue or chimney required when burning ethanol, which means that you have the ultimate in design flexibility to achieve an open fire in so many more areas of your home - both indoors and out.

Do EcoSmart Fire ethanol fireplaces give off any fumes or gases?

Bioethanol fuel is made of fermented plants like sugarcane or corn and is essentially a liquid alcohol. To safely make “de-natured” and unfit for consumption, substances have been added. The burning of these substances may cause a slight smell upon initial lighting and when the flame is extinguished – similar to when you blow out a candle. Clean burning and eco-friendly, ethanol fuel releases heat, carbon dioxide (the same stuff we exhale) and steam.

Are ethanol fireplaces good for the environment?

EcoSmart Fire’s ethanol fireplace burners and fireplace inserts, when paired with our e-NRG bioethanol fuel are clean burning with the only byproduct being heat, steam and carbon dioxide (the same stuff we exhale). Unlike gas fireplace inserts and wood burning fireplace inserts, EcoSmart Fire’s ethanol fireplaces do not produce messy pollutants like soot, smoke, and ash.

What are the benefits of a zero clearance ethanol fireplace insert?

EcoSmart Fire’s Flex Fireplace Series has the necessary clearances to combustible frame components already built-in meaning they can be framed with wood studs. This gives you the freedom to install your ethanol fireplace insert in small and unique spaces. When selecting a location for the fireplace it is important to consider the required minimum room sizes and clearances. Please reference our Flex Series installation manual.

Where is the best place to install an ethanol fireplace?

Our ethanol fireplaces can be installed virtually anywhere - in walls, cabinets, high rise buildings, commercial / residential / hospitality spaces, indoors and outdoors. Because EcoSmart Fire’s ethanol fireplaces are ventless, they require no gas line, no electricity, and no chimney for a hassle free and cost effective installation. Our ethanol fireplaces have been designed and tested with safety as our top priority. We have outlined requirements for each ethanol burner, ethanol fireplace insert, and ethanol freestanding fireplace in our collection. These guidelines include minimum room size requirements and clearance recommendations for flammable materials and movable objects. Please refer to our manual for more information.