How EcoSmart burners work
Your EcoSmart burner is designed to ignite e-NRG bioethanol stored in the internal reservoir. The fuel itself burns to produce the flame. The system is simple and reliable, but ethanol is highly sensitive to moisture.
What happens when water gets in
When a burner is exposed to rain, condensation, or prolonged humidity, water can enter the reservoir and dilute the fuel. Even a small amount of water is enough to prevent the ethanol from igniting properly. The burner is not damaged, the fuel is contaminated. Once the reservoir is drained, cleaned, fully dried, and refilled with fresh e-NRG, the burner will perform correctly again.
Common sources of water contamination
Rain entering an uncovered burner is the most common cause, but condensation from humidity or cold nights can have the same effect. If your burner has been outdoors without a cover or stored in a damp location, water contamination is the most likely explanation for an ignition failure.
The burner is not broken
This is not a defect and does not indicate anything is wrong with your burner. Water contamination is a maintenance situation, one that is straightforward to fix by following a few steps.
Related Articles
- How to Fix a Water-Contaminated EcoSmart Burner
- EcoSmart Burner Ignition: Frequently Asked Questions